Privacy Policy

1. Introduction

Terrogence Ltd. (“Terrogence,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website at www.terrogence.com (the “Website”).

This policy is designed to comply with the General Data Protection Regulation (GDPR), the Israeli Privacy Protection Law, and other applicable data protection legislation.

2. Data Controller

The data controller responsible for your personal data is Terrogence Ltd., headquartered in Israel. For data protection inquiries, please contact us at info@terrogence.com.

3. Information We Collect

We may collect the following categories of personal data:

3.1 Information You Provide

• Contact form submissions: name, email address, organization, role/title, and message content
• Career inquiries: name, email, CV/resume, cover letter
• Newsletter or event registrations: name and email address

3.2 Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referral source
• Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We process personal data for the following purposes:

• Responding to inquiries and providing requested information
• Processing demo requests and service consultations
• Evaluating job applications
• Improving our Website functionality and user experience
• Analytics and statistical analysis of Website usage
• Compliance with legal obligations

5. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you voluntarily submit information through our forms or accept cookies
• Legitimate interest: For Website analytics, security monitoring, and business development
• Contractual necessity: When processing is required to fulfill a service agreement
• Legal obligation: When required by applicable law

6. Data Sharing and Transfers

We do not sell personal data. We may share information with trusted service providers who assist in operating our Website (e.g., hosting providers, analytics services). These providers are contractually obligated to protect your data and process it only as instructed by us.

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form data is retained for up to 24 months. Job application data is retained for up to 12 months after the conclusion of the recruitment process, unless you consent to longer retention.

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (“right to be forgotten”)
• Restriction: Request restriction of processing
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing based on legitimate interest
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@terrogence.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

10. Cookies and Analytics

Our Website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.

12. Children's Privacy

Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us at:

Terrogence Ltd.
Email: info@terrogence.com